Privacy Policy

1. Introduction

Welcome to Aveara. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

This policy is published in accordance with the provisions of the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 ("SPDI Rules").

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, billing address, shipping address, email address (e.g., avearaclothing@gmail.com), and phone number.
• Sensitive Personal Data or Information (SPDI): Payment instruments (credit/debit card details, UPI IDs), financial information processed securely via our payment gateways. We do not store complete card details on our servers.
• Technical Data: IP address, browser type, device identifiers, and browsing behavior on our platform.

3. Purpose of Collection

Your information is collected and used for the following lawful purposes:

• To process and fulfill your orders, including Express Dispatch and Cash on Delivery (COD) services.
• To manage your account and provide customer support.
• To send order updates, shipping notifications, and marketing communications (subject to your consent).
• To comply with legal obligations under Indian law and resolve disputes.

4. Data Sharing and Disclosure

We may share your information with trusted third parties under strict confidentiality agreements:

• Service Providers: Logistics partners for delivery, payment gateways for secure transactions, and IT infrastructure providers.
• Legal Compliance: When required by law, court order, or government agencies to prevent fraud or cyber incidents as per the IT Act.

5. Your Rights and Consent

By using our platform, you consent to our collection and processing of your data. You retain the following rights:

• Right to Review: You may request to review the information you have provided and correct any inaccuracies.
• Right to Withdraw Consent: You may withdraw your consent for data processing at any time by contacting our Grievance Officer, subject to legal and contractual restrictions.

6. Data Security

We implement reasonable security practices and procedures as mandated by the SPDI Rules to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet is completely secure.

7. Grievance Officer

In accordance with the Information Technology Act, 2000, and the Consumer Protection (E-Commerce) Rules, 2020, the contact details of the Grievance Officer are provided below. Any discrepancies or grievances regarding your information should be reported to: